WatchGuard® Technologies, the pioneer in unified cybersecurity for MSPs, today redefined how managed service providers (MSPs) deliver security at scale with the launch of Rai™. Unveiled at the company’s EMEA Impact Partner Conference, Rai is a new agentic AI digital workforce built specifically for MSPs that proactively performs cybersecurity duties across client environments.
Rai is an always-on digital worker that operates as a true extension of the security team, detecting, correlating and responding to threats before human intervention is required. She continuously monitors environments, identifies threats and takes authorised action in real-time to reduce workload, speed response and provide more comprehensive coverage for partners and clients. Each action is transparent, measurable, and delivered in a single intelligence function.
