Leisure and business travellers increasingly want the stress-free convenience of a frictionless journey. Flexible, secure PIN-powered hotel locking can help provide the flow they crave, door-to-door, combining round-the-clock keyless, queue-less access with powerful, cost- and time-efficient management for staff.
A 2025 survey of 12,000 travellers across 14 major European markets found that guests increasingly expect seamless, queue-free hotel stays, with self-service check-in becoming a standard preference. In the 2026 Global Hotel Alliance Travel Trends survey, nearly 80% of brands said they were investing in frictionless check-in to meet these growing guest expectations.
