Nedap, the pioneer in item-level inventory visibility, has partnered with European fashion retailer C&A to optimise omnichannel logistics through Nedap’s Inventory Engine. This strategic collaboration enables real-time tracking and status assignment of e-commerce items and establishes a foundation for a responsive and agile retail operation, by enhancing inventory accuracy and improving the Click & Collect (BOPIS) customer experience.
With more than 1,300 stores, C&A is a European omnichannel fashion retailer. The Click & Collect (BOPIS) service, allowing customers to order online and pick up in-store, is an important part of its customer experience. However, this model can hold operational challenges, e.g., if in-store cycle counts mistakenly include items reserved for pickup if item status isn’t accurately assigned.
