The ability of Hanwha Techwin Europe’s Customer Support team to provide unbeatable pre and post-sales services has been enhanced by the company adopting the Zendesk Support platform.
Zendesk Support is a globally recognised help desk system designed to assist product and service providers to prioritise, track and resolve customer support requests. It will augment Hanwha Techwin Europe’s existing customer support processes to ensure customers always receive a personalised and rapid response.