20 Nov 2013

After years of development and deployments across the globe, OTA mobile device management is now becoming a ubiquitous offering from carriers and manufacturers worldwide. The industry has recognised that this service can be used to promote new and exciting wireless data services and device upgrades that are becoming a much larger portion of their revenues. Thus, in addition to meeting customer needs through faster and easier software updates, OTA technology promises to provide wireless operators and handset manufacturers a means to increase revenue opportunities and improve subscriber satisfaction and loyalty.

However, this strategy will not work without testing! First and foremost, mobile payment services require complex security precautions. It is vital for the underlying technologies in this highly sensitive field to work seamlessly and without opening any loopholes whatsoever. On that ground alone, testing OTA device management is inevitable, but due to its complexity, it has been tricky in the past.