23 Sep 2016

Enabling self-service in a secure way

In 2012, the University of Salford library decided that they needed a unique selling point to draw potential students, and also to continue the brilliant services they were providing to their existing ones. At the time, the university library was using key based lockers to store and charge their laptops. These laptops where meant for students to borrow and were issued manually by the library employees. Whilst it was the right solution for the university library initially, staff began to realise this current system of loaning out laptops manually from the laptop lockers had become ineffective. This is when the university library made the decision to upgrade their existing LapSafe® Diplomat™ lockers to a self-service solution by integrating it with Nedap’s electronic locker management solution LoXS.