In the world of cybersecurity, ethical hacking proactively identifies security vulnerabilities before malicious actors (i.e., unethical hackers) can exploit them. By simulating real-world attacks, organisations can strengthen defences, protect sensitive data, and maintain public trust. In the physical security world, ethical hacking can transform cybersecurity of security systems from a reactive struggle into a strategic safeguard. We asked our Expert Panel Roundtable: What is the role of ethical hacking as it relates to physical security?

Next-generation (Next-Gen) technologies are products, services, or infrastructures that represent a significant leap forward rather than a small, incremental update. In the physical security industry, NextGen products are those that enable disruptive change, breakthrough performance, and a fundamental change that renders previous products obsolete. We asked our Expert Panel Roundtable: What is the next generation of physical security solutions, and how will they change the industry?

Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

Mercury Security, a pioneer in open architecture access control hardware and an HID brand, releases its 2026 Trends in Access Controllers Report, revealing how changing cybersecurity requirements, interoperability needs, cloud adoption and emerging technologies are putting greater emphasis on the role controllers play in long-term physical access control strategy. Based on a global survey of 561 physical security and cybersecurity professionals, including administrators responsible for access control management, systems integrators, installers and end users, the report found that 78% of respondents consider the controller important or critical to their physical access control system (PACS) strategy, up from 72% in 2025. This growth reflects the controller's expanding role in the security environment. As it connects more devices, systems and applications across the security environment, organisations are placing greater importance on infrastructure that can address current requirements while supporting new capabilities over time. Data protection standards Cybersecurity represents one of the clearest gaps between respondents’ requirements and their existing infrastructure. 32% say cybersecurity features are missing from their current controller systems, up from 21% in 2025. The gap comes as 74% reported cybersecurity and IT coordination have become more complex to manage, even as 86% say their organisations actively work to stay current with changing cybersecurity and data protection standards. “Organisations recognise the cybersecurity risks facing connected access control systems, but the infrastructure in place isn’t always keeping pace,” said Steve Lucas, Vice President, Sales, Mercury Security. “As they look to modernise, users also want to protect existing investments. That makes interoperability increasingly important and puts more weight on choosing controller platforms that can address current security requirements while providing the flexibility to support what comes next.” Driving controller purchases Additional findings from the report include: Interoperability influences purchasing 69% of respondents identified interoperability as a critical factor in controller procurement, while 82% said backward and forward compatibility is important to future infrastructure planning. The findings point to a preference for gradual modernisation that protects existing investments while giving organisations the flexibility to adopt new capabilities over time. Mobile credentials are influencing those decisions as well, with half of respondents already using or planning to adopt mobile solutions and 46% ranking mobile credential integration among the trends driving controller purchases. Cloud demand is growing faster than deployment Cloud connectivity ranked among the leading factors influencing controller purchases, cited by 56% of respondents, up from 50% in 2025. However, only 41% reported that their controllers are currently cloud-enabled, and 26% said cloud enablement is missing from their existing systems. The findings suggest interest in cloud capabilities is growing faster than current infrastructure can support them. AI and advanced capabilities add new infrastructure demands Behavioural analysis and anomaly detection rose from 44% in 2025 to 56% in 2026, while facial recognition was cited by 60%, and predictive security and threat prevention by 50%. As these applications advance, processing power, storage, connectivity, cybersecurity and integration architecture are becoming greater considerations in controller selection. More than 39% of respondents are also exploring or have adopted edge computing within their security ecosystems, while 41% have integrated controller data with building occupancy and utilisation programs, demonstrating how access control infrastructure can increasingly support applications beyond traditional door control. Taken together, the findings show how controller selection is evolving from a hardware purchase into a longer-term infrastructure strategy. Organisations are balancing immediate priorities such as reliability and cybersecurity with the need to support future technologies, integrate with surrounding systems and modernise without replacing infrastructure all at once.

Allied Universal®, the pioneer security and facility services company, announces that its HELIAUS® Guest visitor management system has been named a Security Today New Product of the Year in the Visitor Management category. HELIAUS Guest is Allied Universal’s automated enterprise visitor management system, designed to replace antiquated clipboard sign-in methods. Part of the company’s AI-driven HELIAUS workforce management solution, it manages every stage of the visitor experience by simplifying prescreening and automating compliance reporting. Automating security processes “Being recognised by Security Today reflects our continued investment in technology that strengthens security while improving the daily experience of our clients and their visitors,” said Steve Jones, global chairman and CEO of Allied Universal. “By bringing automation and intelligence to the front door, we are helping our clients operate more efficiently, maintain stronger oversight and help create safer environments for everyone who works at or enters their facilities.” The HELIAUS Guest platform, available in the U.S., goes beyond basic visitor management by automating security processes that help mitigate risk at the point of entry. “Every visitor decision is a security decision, and too many are still being made on a clipboard,” said Mark Mullison, chief technology officer at Allied Universal. “HELIAUS Guest lets our clients ditch the clipboard for good, bringing the same intelligent approach to the front door that HELIAUS brings to the workforce. Credentials can be verified, watch lists can be checked and the audit trail can build itself as people walk in — which helps create a safer environment without slowing down the people our clients want to welcome.” Simplify risk management Key features include: Real-time watch-list screening with alerts when a flagged individual attempts to check in Automated verification of identification credentials, helping teams confirm visitors’ approval when they enter a client’s location Automatically generated audit trails that simplify risk management and compliance reporting Simplified visitor prescreening ahead of arrival Flexible deployment across desktop, tablet, mobile devices and kiosks, with a single license covering an entire building The recognition builds on Allied Universal’s earlier success with the HELIAUS platform, which Security Today named a New Product of the Year in 2019 in the Software/IT Solutions category.

Allient Inc., a global designer and manufacturer of specialty Motion, Controls, Power and Composite Solutions achieved Cybersecurity Maturity Model Certification (CMMC) Level 2, effective August 27, 2026. CMMC Level 2 is a U.S. Department of Defense cybersecurity standard that verifies an organisation's ability to protect Controlled Unclassified Information (CUI) through the implementation of 110 rigorous security controls and processes. The CMMC Level 2 assessment was conducted by Cybersecurity Investments, the C3PAO for this engagement, and the certification is valid for three years. Future defence-related business opportunities This certification demonstrates Allient’s ongoing commitment to cybersecurity, regulatory compliance, and safeguarding the sensitive information entrusted to them by their customers and partners. Achieving this milestone reflects the dedication and hard work of teams across the organisation and strengthens the ability to support current and future defence-related business opportunities. “CMMC Level 2 is an important milestone for Allient and reflects the high priority we place on maintaining strong cybersecurity practices across the organisation,” said Steve Warzala, President of Allient Defense. “Protecting sensitive information is an imperative responsibility, and this certification demonstrates our continued focus on maintaining the cybersecurity practices needed to support our customers.”

IQSIGHT, formerly Bosch Video Systems, announced that it has received LenelS2 factory certification under the LenelS2 OpenAccess Alliance Program (OAAP). IQSIGHT’s Video Recording Manager (VRM) versions 4.50 and 4.70 interface with the OnGuard® 8.3 access control system, enabling users to view live and playback video and display Intelligent Video Analytics (IVA) and IVA Pro alerts directly within the OnGuard platform. Support for VRM provides access to video stored across multiple iSCSI disk arrays while automatically balancing video streams to optimise storage space and improve retention times. The certification extends to include DIVAR IP all-in-one appliances, as the video recording and management solutions utilise VRM core components and services. Enhanced security and safety Operators can also leverage the built-in intelligence of connected IQSIGHT cameras to receive IVA and IVA Pro alarms within OnGuard. With real-time alerts, such as the detection of perimeter breaches, along with colour bounding box overlays that pinpoint where the event occurs within a scene, operators gain the visual information needed for confident decision-making. “IQSIGHT has completed the required factory testing at LenelS2 to validate the functionality of its interface to the OnGuard system. With this certification, users can benefit from receiving IQSIGHT video analytic alerts within the OnGuard platform for earlier risk detection and enhanced security and safety,” said John Marchioli, OAAP product management, LenelS2. “We look forward to their continued involvement in the LenelS2 OpenAccess Alliance Program.” “Combining IQSIGHT video solutions with the security and productivity features of LenelS2’s OnGuard system delivers improved situational awareness to security personnel,” said Matt Lamb, Director of Solutions Engineering, IQSIGHT. “Users gain clear visual information and precise detection of potential threats for the actionable insights needed to accelerate incident response.” 

Genetec Inc, the pioneer in enterprise physical security software, announces Cairo Bank has successfully deployed the Genetec Security Center platform transforming how the financial institution monitors, manages, and optimises operations across one of Egypt’s largest branch networks. Cairo Bank is one of the largest and oldest financial institutions in Egypt, serving over three million customers through more than 230 branches. The security advancement was driven by new regulatory requirements from the Central Bank of Egypt, alongside Cairo Bank’s broader digital transformation agenda aligned with Egypt Vision 2030. Beyond compliance, the bank needed a scalable operational intelligence foundation to strengthen oversight, improve customer experience, and support long-term expansion and financial inclusion. Necessary operational foundation The implementation unifies video surveillance, access control, and intrusion detection into a single platform, allowing operators to centrally manage more than 6,000 cameras across 122 active branches, with deployment across the full network nearing completion. The platform provides the necessary operational foundation for a centralised Command and Control Room, where operators can monitor branch activity, coordinate response, and support decision-making across the institution. The system also separates operational responsibilities. IT and security teams can monitor device health and system status without accessing sensitive video feeds, supporting strict data governance and privacy requirements. “Unification and scalability were just the starting points. From day one, I knew we wanted functionalities that add value to all aspects of our operations. Security Center delivered everything we wanted in one easy-to-use solution,” said Major General Hesham Tawfiq, Head of Security at Cairo Bank. Enhancing operational consistency Beyond traditional surveillance, the platform introduces automation and analytics capabilities that support both security and operational decision-making across its branch network. These capabilities are now embedded across the entire branch network, helping Cairo Bank strengthen compliance reporting, improve risk detection, and enhance operational consistency at scale. The platform also provides insights into branch activity patterns, customer flow, and operational trends, extending the value of security data beyond incident monitoring while keeping governance and operational control central to the deployment. Existing infrastructure investments Security Center’s open architecture allowed Cairo Bank to integrate best-of-breed hardware while preserving existing infrastructure investments. It also enables the bank to add technologies and expand the deployment over time without standardising on a single hardware provider. “We are honoured to work with a forward-thinking institution like Cairo Bank that continuously seeks new ways to leverage technology,” said Firas Jadalla, Regional Director, Middle East & Africa at Genetec Inc. “By unifying systems, the bank is building a consistent operational foundation for its branch network, allowing it to respond to changing regulatory and operational requirements while retaining control over how its environment evolves.” Providing technical support Integrated Technics, the systems integrator responsible for delivering the project, led the proof of concept, system design and implementation. The company continues to provide technical support and system optimisation as the deployment expands. “The Command and Control Room gives Cairo Bank a real-time operational hub built on Security Center, bringing video surveillance, access control and intrusion detection into a single interface. This enables operators to monitor activity across the branch network, coordinate responses and make faster, more informed decisions,” said Walid Alagamy, CEO of Integrated Technics.

Atyrau, one of Kazakhstan’s key regional cities, has been steadily advancing its urban development while facing growing demands on its road and traffic infrastructure. As vehicle volume increased and urban mobility became more complex, the city needed a smarter, more efficient way to manage traffic flow, improve road safety, and support the daily movement of residents, commuters, and pedestrians. In response, Dahua Technology delivered an intelligent signal control solution designed to enhance city infrastructure, improve mobility, and contribute to a safer and more sustainable urban environment. Critical traffic management Located in western Kazakhstan, Atyrau plays an important role as a regional economic and transportation hub. With continuous urban growth, the city’s roads have become increasingly busy, especially during peak hours. However, parts of the region’s road infrastructure remained insufficient, with some major roads lacking adequate traffic signs and signal lights. This created challenges for both vehicles and pedestrians, making traffic management more difficult and increasing safety risks across key intersections. Before the project, Atyrau faced several critical traffic management pain points Before the project, Atyrau faced several critical traffic management pain points. Congestion during peak hours had become increasingly prominent, requiring a cost-effective and flexible signal control system that could adapt to different road scenarios. In addition, unclear traffic lights and gaps in traffic management contributed to disorderly traffic conditions, including a serious chain collision involving nearly 100 vehicles in 2025. Increasing maintenance difficulty The city also needed a solution that would be easy to deploy and maintain. Many mainstream signal control systems are technically complex, which can increase maintenance difficulty and operational costs. For a growing city like Atyrau, the government required a practical system that could be quickly deployed, remotely commissioned, and adjusted with minimal disruption to citizens’ daily lives. To address these challenges, Dahua provided an intelligent traffic signal control solution combining signal controllers, signal lights, and traffic flow cameras. The system uses AI-powered traffic flow analysis to predict and manage traffic conditions with high detection accuracy, even in complex road environments. By synchronising traffic flow data in real time across multiple intersections, the system can dynamically adjust signal timing and generate optimised timing plans. Adaptive control capability A key advantage of Dahua’s solution is its simple deployment and adaptive control capability A key advantage of Dahua’s solution is its simple deployment and adaptive control capability. The system is designed to be easy to install, debug, maintain, and optimise, allowing traffic control strategies to be adjusted within seconds. This flexibility helps traffic departments respond more effectively to changing road conditions while reducing the burden on traffic enforcement and management teams. Dahua also provided professional traffic signal services, including green wave optimisation and traffic management support. Through its expert team and technical assistance, Dahua helped launch the first signal control demonstration project in the Eurasia region, strengthening local smart transportation capabilities and expanding the ecosystem of technical cooperation. The project also established a replicable model for medium-sized cities across Central Asia and other emerging markets, demonstrating how AI-powered urban mobility solutions can improve transportation efficiency, road safety, and sustainability with practical investment efficiency. Key adaptive intersections Following the deployment of the AI-driven intelligent traffic signal control system, Atyrau achieved significant improvements in urban mobility efficiency and traffic operations. Based on preliminary operational observations and traffic flow analysis at key adaptive intersections, peak-hour traffic efficiency increased by more than 15%, while average vehicle delay time was reduced by approximately 20%. The adaptive signal optimisation capability also improved traffic throughput across major corridors by an estimated 12–18%, helping reduce congestion during busy periods. Atyrau achieved significant improvements in urban mobility efficiency and traffic operations By enabling real-time traffic analytics and dynamic signal coordination, the project reduced unnecessary vehicle idling time by an estimated 18%, contributing to lower fuel consumption and carbon emissions. Operationally, the intelligent traffic management framework reduced manual traffic intervention requirements by approximately 30%, allowing local traffic authorities to respond more efficiently to changing road conditions through data-driven decision-making. Greener urban environment Beyond traffic efficiency, the project brings wider value to the city and its residents. Smoother traffic flow helps reduce unnecessary idling and emissions, contributing to a greener urban environment. Safer and more orderly intersections improve mobility for drivers and pedestrians, while intelligent infrastructure supports the city’s long-term vision of digital transformation. By combining AI, real-time data, and adaptive signal control, Dahua’s solution helps Atyrau move toward a smarter, safer, and more sustainable future.

TECOM Group has enhanced security and accessibility across several of its flagship developments in Dubai, including Dubai Media City, with the installation of advanced Gunnebo Entrance Control solutions. Since its establishment in 1999, TECOM has shaped Dubai’s landscape as a hub for business and innovation. Its ten business districts, including Dubai Internet City, Dubai Knowledge Park and Dubai Design District (d3), are home to nearly 12,000 companies employing more than 124,000 people. Entrance control solution Developments like Dubai Media City welcome thousands of people every day, serving as both workplaces and collaborative hubs where ideas and intellectual property are shared. This made it essential for TECOM to implement an entrance control solution capable of maintaining robust security while preserving the smooth flow of people and the open, professional atmosphere expected across its developments. Following a competitive tender, Gunnebo Entrance Control was appointed to combine advanced entrance control, seamless integration with wider access control systems and a sleek design suited to modern commercial environments. More than 40 SpeedStile FLs gates were installed across several buildings, chosen for their performance, adaptability and ability to support high volumes of daily movement without compromising the visitor experience. Access control technology The SpeedStile FLs features a slim, contemporary appearance designed to complement modern commercial spaces. Beyond aesthetics, it incorporates advanced single-person detection systems, monitoring tailgating, piggybacking and unauthorised attempts to access secure areas. Audible alerts assist on-site teams, while third-party integration ensures compatibility with existing access control technology, including group movement through card stacking capabilities. For TECOM, this blend of security technology and design has delivered both reassurance and efficiency. By implementing SpeedStile FLs across its developments, the Group has strengthened security while preserving the collaborative and welcoming environment that defines its business communities. Fadi Yakoub concluded: “TECOM communities attract some of the world’s biggest names alongside dynamic start-ups, making them vital contributors to the region’s knowledge and creative economy. We are proud of our long-term partnership to deliver seamless entrance control solutions across their developments. The SpeedStile FLs provides flexible, reliable management of people flow, while also creating a welcoming and professional first impression for business communities.”

The Honourable Society of Lincoln’s Inn is one of the four Inns of Court and operates as an active and thriving society of lawyers, sprawling across 11 acres in central London and dating as far back as 1422. The title of “Lincoln’s Inn” refers both to the Society and the location, which houses the Society’s own facilities, numerous barristers’ chambers and several solicitors’ offices. The Inns of Court originally provided accommodation for law students who learned their craft by attending court. Different levels of security Today, the Inns exist to aid students in pursuing the legal profession and serve as landlord, custodian of historic buildings, banqueting and events venue, and tourist attraction. To fulfill these many functions, Lincoln’s Inn required security that would meet their own high standards while protecting buildings that had been in continuous operation for centuries. As the Inn not only provides services to law students, but also operates as an attraction and a hosting venue, many different levels of security need to be in place for a variety of users—full-time employees, temporary contractors, event staff, students, and others. For this reason, it was essential that Lincoln’s Inn have a comprehensive system to track and monitor their many keys for the extensive venue. Improving key control For some time, keys at Lincoln’s Inn were managed manually through an analogue system, with staff retrieving keys from an open cabinet and recording key usage with pen and paper. However, because at times manual recordkeeping can be less than diligent, this allowed for confusion as to who had what keys when, and made it possible for keys to be stashed away or used by unauthorized persons. With the variety and quantity of people moving throughout Lincoln’s Inn on any given day, a more secure solution was needed. To update and improve key control, Chief Porter Nicholas Bracey turned to the KeyWatcher Touch key control system by Morse Watchmans. Key storage and management “KeyWatcher Touch provides us with a fully secure means of key storage and management. We considered a number of products on the market and found the Morse Watchmans solution to be the most flexible and easy to use system,” said Mr. Bracey. “The high quality and ease of scalability were two of the top features we required, and the KeyWatcher Touch was a perfect fit for our key control needs.” Lincoln’s Inn installed two KeyWatcher Touch units configured for a total of 192 keys or keyrings in January 2016, and the system has been in daily use since the installation. It utilizes the Inn’s IT network and is fully integrated with the PCs in the security office and the office of the Chief Porter in order to provide maximum flexibility and ease of use. Providing maximum flexibility Tracking keys as they were removed and returned was a top concern, so the ability of the KeyWatcher to record who has removed what key and when was exceptionally important. “The keys are always secure, rather than being openly accessible to staff. There is no longer paperwork to be managed for logging, it is all taken care of with the KeyWatcher software,” continued Mr. Bracey. “Audits and reports are fast and accurate, and it has led to our staff becoming more responsible overall.” KeyWatcher Touch has provided Lincoln’s Inn with the functionality and security it requires to easily manage its 192 keys, while also providing an easily accessible audit trail. In addition, the system has proven hardy and resilient in daily use over two years. “We have had continuity with Morse Watchmans since day one,” finished Mr. Bracey. “Demonstrations of function, installation, and training were all handled almost entirely by the same representative, in addition to subsequent orders. The continuously exceptional service has ensured that we were getting exactly the product that would best serve Lincoln’s Inn and provide us with the security we need.” KeyWatcher Touch Features: Email and SMS Notifications Scheduled Reports via Email or SMS Centralised User Database Scalable, Modular Design