In the world of cybersecurity, ethical hacking proactively identifies security vulnerabilities before malicious actors (i.e., unethical hackers) can exploit them. By simulating real-world attacks, organisations can strengthen defences, protect sensitive data, and maintain public trust. In the physical security world, ethical hacking can transform cybersecurity of security systems from a reactive struggle into a strategic safeguard. We asked our Expert Panel Roundtable: What is the role of ethical hacking as it relates to physical security?

Next-generation (Next-Gen) technologies are products, services, or infrastructures that represent a significant leap forward rather than a small, incremental update. In the physical security industry, NextGen products are those that enable disruptive change, breakthrough performance, and a fundamental change that renders previous products obsolete. We asked our Expert Panel Roundtable: What is the next generation of physical security solutions, and how will they change the industry?

Emphasising proactive rather than reactive security shifts the focus from dealing with crises and damage control to prevention. Advantages of a proactive approach include cost efficiency, better business continuity, and fewer crises that draw attention away from strategic improvements. Staying ahead of threats is a core mission of the security department, and technology has evolved to enable security professionals to deliver on that mission better than ever. We asked our Expert Panel Roundtable: How are security systems transitioning from reactive to proactive, and what is the benefit?

Multiple technology trends are transforming the physical access control market. There is a fundamental shift away from physical cards and keys toward digital identities — mobile credentials, digital wallets, biometrics, and cloud-native access platforms. These next generation access solutions are radically reshaping how buildings operate, protect staff, and perform functionally. At the same time, AI and analytics solutions are being layered onto these physical access control systems to support predictive threat detection and behavioural insights. Access data itself is becoming an asset for sustainability, space optimisation, and smart building initiatives. Risk, impact operations and experience The annual HID Global Security and Identity Trends Report highlights these and other issues The annual HID Global Security and Identity Trends Report highlights these and other issues. The survey cites improving user convenience as a priority for nearly half of organisations, while 41% are focused on simplifying administration, and 28% struggle with system integration. These are not theoretical challenges, they are day‑to‑day friction points that add cost, increase risk, impact operations and experience, and, of course, must be addressed. HID Global’s commercial focus HID Global’s commercial focus is to help organisations digitise their access control — with mobile identities, biometrics, and cloud platforms — and then to use the data to deliver more value. “We are turning access control from an operational cost into a software-driven asset that improves efficiency, supports Environmental, Social, and Governance (ESG) goals and even creates new revenue opportunities,” says Steven Commander, HID Global’s Head of Consultant Relations. The impact of digital transformation Digital transformation is the method of moving access control from hardware and physical credentials Digital transformation is in the process of moving access control from hardware and physical credentials to a software-driven, integrated experience. The transformation strengthens security while also improving user convenience — transforming the “pavement to the desk” journey. HID enables this shift through mobile credentials, biometrics, cloud-native platforms, and solutions that allow third-party applications to run on door hardware. “This helps customers turn access data into operational and commercial outcomes, while also improving the overall user experience,” says Commander.  Digital transformation in access control is not focused on chasing the latest trends. Rather, transformation is about turning software, data and integration into outcomes that matter to customers, says HID. “Security becomes stronger and more adaptive,” says Commander. “Operations become simpler and more cost‑effective. Experiences become seamless and consistent. Sustainability moves from ambition to action. And the financial case becomes clearer as efficiencies are banked and new value streams emerge.” The challenge of futureproofing with long lifecycles Given that physical security technologies will be in place for 15 to 20 years, it is important to plan for how systems can evolve over time. Considering how rapidly security threats, compliance standards, and user expectations change, 15 to 20 years is a long time. The decisions made at the beginning of a system’s lifecycle can either limit flexibility later (which will be costly) or enable long-term adaptability. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important Choosing products and platforms that are open, interoperable, and designed for updates can enable future-proof projects. Support for open standards such as Open Supervised Device Protocol (OSDP) is therefore important.  In addition, systems built on open controller platforms — such as Mercury — enable organisations to switch software providers or expand functionality without replacing core door hardware. Architectural openness is key to system lifecycles and maximising the return on investment (ROI) from a chosen solution. Digital credentials and mobile access Flexibility and upgradeability should also be top of mind when it comes to endpoints like access control readers. While RFID cards are still commonplace, there is a clear trend toward digital credentials and mobile access. Readers that support both allow organisations to transition at their own pace, without committing to a full system overhaul. A long system lifecycle does not mean technology should remain static. Security, particularly cybersecurity, demands more frequent updates. Technologies that support firmware upgrades in the field extend the value of a deployment while helping organisations keep pace with emerging threats. In that sense, lifecycle thinking is not just about longevity — it’s about maintaining resilience and readiness over time. Applying biometrics and mobile identities Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction Biometrics is becoming mainstream as a credential alternative, strengthening security without adding friction. Many organisations are now deploying biometrics to support fast, seamless access journeys, with adoption already around 39% in access control according to HID’s recent research.  In addition, 80% of organisations surveyed expect to deploy mobile identities within the next five years. Full technology integration enables tap‑to‑access without opening an app; the user journey becomes faster, safer, and more convenient. “It is where the industry is headed and we are at the vanguard of this,” says Commander.    Ongoing challenge of cybersecurity At HID Global, cybersecurity is embedded into everything, from corporate processes and development practices to the solutions they bring to market. “Our approach ensures that customers can strengthen their overall security posture, not only by deploying secure products but by benefitting from HID’s commitment to the highest industry standards,” says Commander. HID holds multiple globally recognised certifications, including ISO 27001, ISO 14298, SOC Type 2 and CSA STAR, which demonstrate their robust information security and cloud security practices. In addition, HID’s SEOS® secure chipset is independently SEAL-certified, providing one of the most advanced levels of protection available on the market today. “Ultimately, this means organisations are not just purchasing isolated secure products; they are implementing solutions developed and delivered within a comprehensive, cybersecure framework,” says Commander. “When deployed according to best practices, HID solutions enable customers to achieve the highest levels of resilience against evolving physical and cyber threats.” Developing green and sustainable solutions A huge amount of waste is generated from the manufacture of plastic RFID access cards Digital credentials align with the sustainable solutions that everyone wants. A huge amount of waste is generated from the manufacture of plastic RFID access cards. Over 550 million access cards are sold annually. This creates 2,700 tons of plastic waste and 11,400 tons of carbon, based on a PVC card weighing 5 grams.  Therefore, digital credentials self-evidently reduce the reliance on plastic cards (helping reduce carbon emissions by up to 75% according to HID’s research), while leveraging access control system data supports energy optimisation by shutting down or reducing systems in unused spaces. Energy use and CO₂ emissions can be cut dramatically, showing how access systems can contribute to sustainability goals and green building certification. What is the latest in smart buildings? Smart buildings increasingly rely on mobile access control as the backbone for digital services. Real-time access data enables new services such as automated room bookings, HVAC control, lift/elevator calling, e-bike hiring, and so on. Smart buildings increasingly rely on mobile access control as the backbone for digital services The financial upside is clear; smart, digitally transformed buildings can deliver around 8% higher yields per square foot versus traditional office space. Operational savings accrue from reduced administration, the removal of card production and shipping, and lighter IT support. This creates a value cycle — better experiences drive adoption, adoption fuels monetisation, and monetisation funds further improvements. Achieving technology impact in the real world One standout project is One Bangkok – a $3.9 billion mixed used development in Thailand – which demonstrates the scale of what can be achieved when access control data is used for optimisation, particularly when it comes to monitoring facilities usage and occupier behaviours. By switching lights off or lowering the temperature in unused rooms, for example, the One Bangkok building demonstrates this potential with a 22% reduction in energy consumption, saving 17,000 MWh and 9,000 tons of CO₂ annually.  Sustainability is a key factor in contributing to how properties are valued. And sustainability extends far beyond digital credentials having a lower environmental impact than plastic cards.  Buildings with recognised sustainability certifications often command rental premiums of around 6%, and three‑quarters of security decision‑makers now consider environmental impact in their procurement assessments.

Skanska CDE, a developer of modern office buildings across Central and Eastern Europe, has implemented a digital wallet access control system at its Studio A office building in Warsaw, as part of a growing shift among commercial buildings toward wallet-based credentials as the default. Aimed at removing the friction of separate access apps for employees, tenants and guests, the deployment is built on the company's proprietary StudioApp web application and HID Origo Web Provisioning, a cloud-based credential management platform from HID, a global leader in trusted identity solutions. Mobile access card systems Located in Wola, the burgeoning business district in the Polish capital, Studio A is one of the first large-scale deployments in Europe built entirely on web provisioning rather than a dedicated mobile app. Employees and building staff receive an email invitation and can add their credentials to Apple Wallet or Google Wallet within seconds. Skanska CDE occupies a dual role in the project, as both the developer behind the StudioApp integration and the system's first end user, having deployed it across its Warsaw office before extending it to tenants and guests. The company is evaluating similar deployments across its other offices around the globe. Traditional mobile access card systems require users to download separate building apps, register accounts and go through activation processes, a barrier in corporate environments where security policies limit additional software installs. The Skanska-HID system at Studio A removes that step: users receive and activate their credentials directly within the wallet already installed on their phone. Separate building apps “Our intention was to create an intuitive, secure solution built to scale that responds to the real needs of tenants. The solution not only simplifies access but also meets high requirements in terms of data protection and operational security,” says Rafał Kot, Technical Quality Expert at Skanska Commercial Development Europe. “Moving away from physical badges toward fully digital and integrated solutions sets a new standard in designing and managing the access lifecycle process of a building or office space. In practice, the solution shows that the future of access control lies in systems that are invisible to the user, but highly effective and secure,” adds Mateusz Gluz, Senior Project Leader at Skanska Commercial Development Europe. Access control system The system is powered by HID Origo Web Provisioning for Wallet credentials. To issue a digital credential, an administrator needs only a user's first name, last name and email address. The credential is delivered directly to the user's Apple Wallet or Google Wallet through a secure link, with no app to download or install. Users simply tap their phone at the reader to gain access, using NFC technology. At the heart of the solution is the proprietary StudioApp web application, which serves as a central integration point between the access control system, the parking system and the HID Origo cloud back-end via a local server installed on site. Real-time integration “Web provisioning is a modern way to distribute digital Apple Wallet and Google Wallet credentials. It enables users to receive and install access cards directly via a web interface, without needing a mobile application, while maintaining full, real-time integration with the access control system. The Studio A project is one of the first in Europe where web provisioning serves as the default standard for all employees, tenants and guests using the Skanska property. It provides simple and fully automated onboarding,” comments Kamil Targalski, HID Business Development Manager for mobile access. This deployment demonstrates a faster, lower-friction model for managing access across large office portfolios, without the ongoing cost of maintaining a dedicated mobile app. Visit their Media Center, read Industry Blog, and follow them on Facebook, LinkedIn and X (Twitter).

Scality, a global pioneer in data infrastructure software for AI storage at scale, announces the availability of Scality AI Inference Factory, an open-code software stack for deploying and operating AI inference on enterprise-owned infrastructure. The solution gives enterprises, government agencies and neo-cloud providers a supported alternative to cloud-based AI services, without having to assemble, integrate and maintain the entire software stack themselves. As AI moves from experimentation into production, organisations are looking for more predictable costs, greater control over model lifecycles and increased data sovereignty. For most organisations, the answer will be hybrid, with the most critical AI processes running on-premises. Running inference locally can address these requirements while keeping sensitive data within infrastructure that organisations own and operate. Inference-serving layer Scality AI Inference Factory brings together validated open-weight models, a disaggregated inference-serving layer, a control plane for authentication, metering, routing and scheduling, and Scality AI Data Infrastructure (ADI), which uses policy-governed autonomous operations to manage massive datasets across the AI lifecycle. Scality validates, ships and maintains the integrated stack. “With AI moving into mission-critical production environments, organisations need greater control over where inference runs, how their models are managed and what happens to their data,” said Jérôme Lecat, CEO at Scality. “For 15 years, Scality has built data infrastructure that thousands of customers around the globe rely on to operate 24/7. AI Inference Factory brings that experience to on-premises AI, giving organisations the reliability and sovereignty they need to run critical AI workloads on their own terms.” Cloud-based inference model Enterprises scaling AI in production are confronting challenges with the cloud-based inference model. With per-token pricing, the more useful an AI workflow becomes, the more it costs, producing bills that are difficult to forecast and impossible to cap. Model versions and quantisation can change at the provider's discretion, affecting the workflows built on them. Organisations with sensitive or regulated data face sovereignty concerns over where their prompts, documents and proprietary code are processed, under which jurisdiction, and who can restrict access to them. Scality AI Inference Factory is designed for organisations that want to run critical AI workloads on infrastructure they control while retaining flexibility across models, hardware and software. The stack supports specialised chatbots, AI-assisted software development, agentic applications and other inference-intensive workloads. High-performance object storage Scality AI Inference Factory combines: Validated open-weight models maintained as part of the supported stack; Disaggregated inference serving that separates prefill from decode so each can scale independently; A control plane that authenticates and meters requests, routes them to the appropriate GPUs holding the relevant context and schedules workloads against SLA targets; and Scality ADI, which provides high-performance object storage for models, enterprise data and inference state. On-premises deployments Scality validates and maintains the complete stack as a supported solution, helping organisations keep pace with rapidly changing models, serving technologies and security requirements without having to integrate and maintain the individual components themselves. "As AI adoption expands and AI agents become more prevalent, organisations are evaluating which IT environments are best suited to run inference. On-premises deployments are coming into focus for a variety of reasons, including cost optimisation, data security and privacy, and regulatory requirements. IDC research shows that running inference on-premises is a credible option for a growing set of enterprise and public sector workloads, provided the infrastructure can hold and serve model state efficiently at scale. Scality is among the vendors addressing that requirement across the inference and storage layers," said Nataliya Yezhkova, Vice President, Storage and Data Management, Enterprise Infrastructure, IDC. Reducing inference costs Scality ADI serves as the shared storage layer for AI Inference Factory, extending key-value (KV) cache beyond limited GPU high-bandwidth memory (HBM). This allows inference infrastructure to preserve and retrieve model context instead of requiring GPUs to recompute it, improving GPU utilisation and reducing inference costs. This is particularly important for reasoning models and agentic workloads, where KV cache can quickly exceed available GPU memory. Scality ADI provides a shared, multi-petabyte cache that GPUs read at latency the same order of magnitude as GPU memory, allowing them to retrieve existing context and remain focused on inference. Same order of magnitude Scality testing demonstrated that ADI can reduce GPU consumption while maintaining the same level of performance: 1.9-second load time for Gemma-3 27B, almost 10x faster than local NVMe, with the model streamed in parallel across the cluster over RDMA; 166 ms warm time-to-first-token on a 14K-token context restore from ADI, only 83 ms behind HBM; 14x faster KV cache retrieval than recomputation on a 14K-token context and up to 72x faster on a 439K-token context; A KV cache more than 80x larger than a single GPU’s memory, keeping up to 1,000 concurrent sessions resumable without recomputation; No measurable impact on token generation, as context is restored before the first token; and 97% of network line rate for data transfer between GPUs and storage. Same latency targets The architecture separates prefill from decode, with ADI acting as the shared cache between GPU pools. This allows available decode GPUs to access existing context without tying it to a specific GPU server. Separating prefill from decode has documented gains: DistServe (OSDI 2024) measured up to 7.4 times more requests served within the same latency targets. Adding a shared KV cache pool on top, Moonshot AI's Mooncake reported 75 percent more requests on Kimi's production traffic. As Giorgio Regni, Scality CTO, puts it: “The KV cache on Scality ADI is fast enough to sit in the serving path. Restoring a context from ADI is the same order of magnitude as GPU memory, and 14 times faster than recomputing it, with the GPUs staying busy the whole time. Storage is no longer the reason to keep the KV cache inside the GPU server.” AI inference factory Regni continues: “That opens the door to disaggregated serving. One pool of GPUs handles prefill, processing the prompt and writing the KV cache to ADI. A second pool handles decode, reading the cache back and generating tokens. With Scality ADI as the shared cache, any decode GPU can pick up any context, and there is essentially no size limit. Prefill no longer interrupts decode, and both pools run at full load.” For a technical deep dive into the AI Inference Factory architecture and test results, visit Scality’s companion blog. Sovereign AI workloads Scality AI Inference Factory is designed to preserve customer choice across the AI infrastructure stack. It is compatible with open-source harnesses and agentic frameworks such as OpenCode, Hermes, Goose, LangGraph and Pydantic AI, and runs validated open-weight models such as Mistral, Gemma, gpt-oss, Qwen, Kimi, GLM, and DeepSeek. The software deploys on standard servers from Dell, HPE, Lenovo and Supermicro. Every software component Scality ships is delivered as open code, enabling customers to inspect how inference state is stored and moved, and to submit contributions for Scality review. For organisations running sensitive, regulated or sovereign AI workloads, this provides transparency into the software handling their models and data rather than requiring them to rely on a closed external service. Scality ADI integrates with standard AI stacks and deploys at multi-petabyte scale on NVMe, with RDMA access to HDD for virtually unlimited KV cache capacity. A single namespace automatically tiers data across TLC, HDD and, optionally, tape, allowing organisations to align storage performance and economics with different stages of the AI data lifecycle. Scality AI Inference Factory is available now as a software license or as a fully managed service.

Allient Inc, a global designer and manufacturer of specialty Motion, Controls, Power and lightweighting composite / advanced materials products and solutions for targeted industries and applications, has today announced it will present its latest defense technologies and solutions at the Association of the United States Army (AUSA) Annual Meeting & Exposition, taking place October 12–14 at the Walter E. Washington Convention Center in Washington, D.C. Storage and deployment systems Visit them at Booth #3439 or get in touch to schedule a meeting during the event. At AUSA 2026, Allient will showcase its technologies and solutions, including: UAS and C-UAS Solutions – Allient will present UAS and C-UAS motors and drives, alongside UAS hangar, storage and deployment systems. Steering and Ground Vehicle Solutions – The showcase will highlight electric power steering systems, steering actuators, rack-and-pinion systems, steering shafts and electric drive motor systems. Motion and Motor Technologies – Allient will present frameless motors, mil-spec motors, linear motors, servo drives and controllers. Integrated Solutions and Advanced Materials – Allient will also highlight integrated solution stacks bringing together its motor, drive, steering and control technologies, alongside composite structures, advanced material solutions and self-sealing fuel systems. UAS hangar storage system Live demonstrations at the booth will include a gimbal, electric power steering simulator, UAS hangar storage system and UAS propulsion system. Allient will also launch a new initiative at the event, designed to showcase its defence technologies in a unique way. “We’re excited to return to AUSA this year and showcase our advanced defence technologies and solutions,” said Steve Warzala, President of Allient Defense. “With a range of products and live demonstrations on display, we’re looking forward to engaging with attendees throughout the show and highlighting how Allient is helping shape the future of defence.”

Interface Systems, a provider of AI-powered security and expert remote video monitoring for restaurants, retailers, and commercial businesses, today published “The Real Cost of Alarm Failure,” a new report from its 2026 Loss Prevention Research Series. The data-driven study models the cumulative operational expense of false alarms across multi-site portfolios, utilising municipal ordinances and fee schedules across 25 U.S. cities, police dispatch policies in 23 cities, federal labor data, and real-world vendor repair costs. The report provides critical operational data to help loss prevention, risk management, and operations leaders identify where safety budgets are being quietly eroded. The study distinguishes between visible costs, such as municipal fines, and the broader operational disruptions that occur long before any city fine is issued. Remote video monitoring Key data and findings from the report: Fines Are Just the Tip of the Iceberg: For a standard 10-store retailer averaging 3 false alarms per location, direct municipal fines total just $1,220 annually. However, adding unverified guard dispatches, manager keyholder logistics, and lost labor hours brings the baseline annual cash drain to $7,230. The Police Non-Response Turning Point: In 21 of the 23 major cities analysed (including Los Angeles, San Francisco, and Houston), local police departments enforce policies that suspend or entirely revoke emergency dispatch privileges for properties exceeding a set number of false alarms. The Worst-Case Exposure: For a 10-store operator, the risk climbs to a staggering $37,230 in annual liability if each location experiences a single break-in after losing local police response privileges. The Insurance Void: The study reviews clear commercial case precedents where insurance carriers successfully denied six-figure corporate burglary claims on appeal because the operator allowed their monitored alarm system or permits to lapse. The First-Alarm Drain: While city penalties typically waive the first or second false alarm event, the operational cost hits on day one. A single false alarm triggers between $150 and $500 in blended fees, whether from dispatching a private security unit or requiring a manager to respond after hours to an empty facility. Remote intervention specialists “Multi-location operators frequently look at false alarms as a minor compliance issue because the municipal invoice is relatively small,” said Sean Foley, Chief Revenue Officer at Interface Systems. “What this data reveals is that the real damage happens behind the scenes. When a property crosses a city's infraction threshold, it triggers an operational domino effect: managers are pulled away from customers, administrative teams spend hours fighting permit suspensions, and ultimately, police units stop showing up. Our goal with this report is to show organisations how to close those exposure windows before they result in a serious, uninsurable loss.” The report emphasises that cities only penalise businesses after emergency units physically respond to a false alert. Interface Systems solves this by deploying remote intervention specialists at its U.S.-based Interactive Security Operations Center (iSOC) to review live video feeds the exact moment a sensor trips. By visually verifying site safety before dispatch occurs, Interface clears 95% of commercial alarm events as false, keeping compliance fines off corporate ledgers and ensuring properties stay off restrictive municipal non-response lists.

The Sanoat Qurilish Bank (SQB) in Uzbekistan enhanced its security and operations with Dahua’s integrated solution, combining ANPR, under-vehicle scanning, facial recognition, and DSS Pro for centralised management. This improved inspection accuracy, strengthened access control, and enabled faster, more efficient security responses. Overview - SQB is one of Uzbekistan’s key financial institutions, required a stronger, more intelligent security infrastructure to protect its facilities, personnel, visitors, and vehicle entry points. As a banking environment with high daily traffic and strict security requirements, SQB needed a solution that could reduce operational risks, improve inspection accuracy, and unify fragmented security systems under one centralised platform. Key financial institutions Challenges - The bank encountered several key challenges in its existing operations and security systems. Vehicle inspection at entry and exit points was not comprehensive enough, creating potential risks from unauthorised or hazardous vehicles. Manual inspection processes also increased operating costs and were vulnerable to human error. At the same time, visitor control needed improvement, as internal visitors could access important office areas without strict management. The bank’s existing security systems, including CCTV, access control, and under-vehicle scanning, came from different brands, making unified management difficult. Meeting rooms also suffered from low efficiency due to traditional presentation and note-taking methods. Smart security solution Solutions - To address these needs, Dahua provided an integrated smart security solution covering vehicle inspection, personnel access, visitor management, conference room modernisation, and centralised system control. At vehicle entrances, Dahua deployed bollards, under-vehicle scanning systems, ANPR cameras, and gate barriers to support comprehensive vehicle checks and maintain visual records for future audits. This helped improve perimeter security while making inspections smoother and more traceable. For personnel and visitor management, Dahua introduced access control, visitor management, elevator control systems, and facial recognition technology in key areas. These systems enabled accurate identity verification and stricter access permissions, helping SQB protect sensitive office spaces and improve overall site security. Reduced equipment maintenance Dahua also upgraded the bank’s meeting environment with integrated conference room equipment, including electronic whiteboards, lifting screens, and audio and video recording capabilities. This created a cleaner, more efficient meeting space, reduced equipment maintenance complexity, and made meeting content easier to record and trace. A major highlight of the project was the deployment of Dahua DSS Pro, which integrated CCTV, access control systems, and UVSS into one unified management platform. By connecting multiple subsystems, DSS Pro enabled security guards to monitor devices centrally, identify abnormal events faster, and respond more efficiently. Efficient daily operations Results - As a result of successfully implementing Dahua’s Integrated Smart Security Solution, SQB strengthened its physical security, improved vehicle and personnel management, reduced dependence on manual inspection, and achieved more efficient daily operations. The project also demonstrated the value of Dahua’s integrated security ecosystem, combining smart devices, AI-enabled identification, and centralised platform management to meet the demanding security needs of the banking sector.

Genetec Inc., the pioneer in enterprise physical security software, announces that the City of Carmel, Indiana, has deployed Genetec™ Security Center to unify security and operational systems across more than 40 municipal sites, helping city departments coordinate resources, improve emergency response, and manage day-to-day operations more efficiently. Carmel’s public safety teams use Security Center to monitor video, alarms, emergency calls, response vehicles, and IoT sensors through an interactive city map. First responders can access the same information from mobile devices, helping teams coordinate resources and respond more efficiently when incidents occur. Direct first responders That coordination proved especially valuable when a rare tornado struck Carmel. Using Security Center, city teams quickly mapped the storm’s path and assessed its impact across the community. They identified the hardest-hit areas and used that information to direct first responders, utility crews, and public works resources where they were needed most. “By bringing all our departments onto one city-wide platform, we’ve reduced complexity. The result is better decisions for our community, higher response efficiency, and more cost-effective operations that benefit our residents,” said Morgan Rinehart, Network Architect at the City of Carmel. Making informed decisions Beyond public safety, Carmel is using Security Center to support services across the community. With information from multiple systems available through a unified platform, departments can better understand conditions across the city and make informed decisions about how to deploy resources. For example: Engineering and street teams can monitor road conditions, coordinate snow removal, and manage traffic during construction detours without sending personnel into the field to assess conditions Parks teams can monitor crowd levels, facility usage, and safety across the city’s waterpark and trails Public events teams can monitor pedestrian traffic in community plazas and during gatherings The unified platform also gives Carmel’s IT team a centralised view of system health. Teams can monitor device status, identify potential vulnerabilities, review cybersecurity information, and manage firmware and software updates from one platform, helping the city manage its growing number of connected devices. Providing additional flexibility Carmel is also taking a hybrid approach to its security infrastructure, with the cloud-based Security Center SaaS platform providing additional flexibility when temporary projects or large events require expanded video coverage. The city can deploy mobile cameras and connect with systems operated by local schools, sports organisations, and critical infrastructure partners. Looking ahead, Carmel plans to continue expanding the platform as its smart city initiatives evolve. This includes connecting more systems and community partners. By building on an open platform, the city can add new capabilities as its needs change while maintaining a consistent approach to security and operations.

At the Toronto Zoo, every person on site – whether that’s a keeper, security officer, scientist, or volunteer - shares one vision: create a world where people, wildlife, and wild spaces thrive. Thirty minutes from downtown Toronto lies a 500-acre campus that is home to over 2000 animals across 200 species. Welcoming 1.3 million guests each year, Toronto Zoo is a world-class operation on a mission to connect people, animals, conservation science, and traditional knowledge to fight extinction. When Toronto Zoo Supervisor of Health & Safety Services, Graham Birtles, set out to modernise the Zoo’s legacy access and alarm infrastructure, he discovered that the partner he already trusted for animal enclosure fencing was the same one now leading the way in physical security and access control. World-class operation The Toronto Zoo opened in 1974 with a goal that extended well beyond exhibition. Today, its work spans conservation science, breeding programs for endangered species, community education, and climate advocacy. Its Guardians of Wild program extends that belief outward, inviting staff, guests, and partner organisations to champion wildlife beyond the Zoo’s borders: in policy, community relations, and corporate engagement. “My everyday is somebody else’s once-in-a-lifetime experience,” says Graham. “We want every person who comes through these gates to leave understanding what the Toronto Zoo is about, and what they can personally do to make a change.” Delivering that experience safely for guests, staff, and the animals themselves demanded a security platform fit for the job. Rapid emergency response Before Gallagher Security, the Zoo’s access control and alarm infrastructure had not kept pace with the scale of operations. Mobile alerting was unavailable to officers in the field, credentialling hundreds of seasonal staff required plastic cards that were slow to issue and difficult to track, and there was no integration with the Zoo’s video management system to support rapid emergency response. There was also a unique challenge facing the Zoo team: the electric perimeter fencing around animal enclosures - the secondary layer of protection between the animals and the wider Zoo environment - operated as an entirely separate system, disconnected from the broader infrastructure. Following an animal containment incident that was escalated to security leadership, the need to bridge those two systems became urgent. Graham found the solution at a security trade show, when his integrator walked him toward a familiar orange booth. Higher voltage requirements “I said, I already know Gallagher. They’re my fence people. They’ve been taking care of our fencing systems for over 50 years at the Toronto Zoo.” What Graham didn’t yet know was that Gallagher also delivered enterprise-grade physical security, making Toronto Zoo’s path to world-class operations clear. Working together, Gallagher Security and Gallagher Animal Management designed and implemented an integration between Gallagher Command Centre and the Zoo’s Animal Management energiser systems, enabling real-time communication between animal fencing infrastructure and the security platform for the first time. Higher voltage requirements The implementation required calibration for significantly higher voltage requirements than traditional smaller animal environments, ensuring safe and effective management across large species habitats. The Zoo team worked closely with Gallagher’s experts to configure their setup, and the solution is now fully operational within the orangutan habitat. “Now we can see the voltage of our fences at all times,” says Graham. “We can send alerts to our wildlife care team the moment something touches the hot wire so we can make sure the animals are safe.” When an alert is triggered, integrated CCTV allows the wildlife care team to immediately verify the event and assess the situation before responding; a critical functionality for animal safety. The Zoo’s security needs extend well beyond its animal habitats, and the Gallagher platform has delivered. Persistent administrative challenges Mobile Credentials have addressed one of the most persistent administrative challenges on site. With hundreds of contractors and seasonal catering staff requiring access at any given time, the previous reliance on plastic cards was slow and difficult to manage. Now, time-limited mobile credentials are issued on sign-in and revoked automatically on sign-out, removing the risk of residual access. For officers in the field, Gallagher Mobile Connect removed the need to return to base to manage alarms. Officers maintain full situational awareness from their vehicles around the clock, long after the central control center closes. Further integration with 27 Axis intercoms in high-risk spaces - housing venomous snakes, spiders, and other dangerous species - ensure staff working alone in those environments are never out of reach. Restricting workshop equipment “We can monitor alarms throughout the Zoo; not just for traditional break-and-enter or door-open scenarios. We are monitoring life-safety systems, fire systems, animal conditions, and more,” says Graham. What has distinguished the Toronto Zoo’s deployment is not any single feature, but the broad range of problems the Gallagher platform has been called on to solve. New challenges from across the organisation are allowing Graham and his team to unlock more value from their security system. Whether it is monitoring environmental conditions within animal habitats, restricting workshop equipment to trained operators, or ensuring staff cannot access sensitive areas until their training is verified, the answer has consistently been found within the same platform. Conventional vendor relationship “I like that I can call on the Gallagher team and they will work with us to find a solution,” says Graham. “Gallagher has become a house brand here at the Toronto Zoo. It’s integrated with everything we do,” Graham Birtles, Supervisor of Health & Safety Service. The Zoo’s collaboration with Gallagher has not been a conventional vendor relationship. Graham describes it as a convergence of purpose. “When we partner with organisations such as Gallagher, they become Guardians of Wild,” he says. “Because they help me and the Toronto Zoo accomplish our mission.” The Gallagher platform will play a central role in the Zoo’s next chapter. A new Community Conservation Centre, developed with a local university, will soon bring classrooms, laboratories, and a new otter river habitat into a shared community space; with Command Centre managing access for students, professors, and  visiting groups. “Gallagher understands our mission,” says Graham. “They are very helpful, and everything they have put in place for us has worked. The flexibility has been fantastic.” This installation was deployed in partnership with Met-Scan Canada Ltd

Genetec Inc, the pioneer in enterprise physical security software, announces Cairo Bank has successfully deployed the Genetec Security Center platform transforming how the financial institution monitors, manages, and optimises operations across one of Egypt’s largest branch networks. Cairo Bank is one of the largest and oldest financial institutions in Egypt, serving over three million customers through more than 230 branches. The security advancement was driven by new regulatory requirements from the Central Bank of Egypt, alongside Cairo Bank’s broader digital transformation agenda aligned with Egypt Vision 2030. Beyond compliance, the bank needed a scalable operational intelligence foundation to strengthen oversight, improve customer experience, and support long-term expansion and financial inclusion. Necessary operational foundation The implementation unifies video surveillance, access control, and intrusion detection into a single platform, allowing operators to centrally manage more than 6,000 cameras across 122 active branches, with deployment across the full network nearing completion. The platform provides the necessary operational foundation for a centralised Command and Control Room, where operators can monitor branch activity, coordinate response, and support decision-making across the institution. The system also separates operational responsibilities. IT and security teams can monitor device health and system status without accessing sensitive video feeds, supporting strict data governance and privacy requirements. “Unification and scalability were just the starting points. From day one, I knew we wanted functionalities that add value to all aspects of our operations. Security Center delivered everything we wanted in one easy-to-use solution,” said Major General Hesham Tawfiq, Head of Security at Cairo Bank. Enhancing operational consistency Beyond traditional surveillance, the platform introduces automation and analytics capabilities that support both security and operational decision-making across its branch network. These capabilities are now embedded across the entire branch network, helping Cairo Bank strengthen compliance reporting, improve risk detection, and enhance operational consistency at scale. The platform also provides insights into branch activity patterns, customer flow, and operational trends, extending the value of security data beyond incident monitoring while keeping governance and operational control central to the deployment. Existing infrastructure investments Security Center’s open architecture allowed Cairo Bank to integrate best-of-breed hardware while preserving existing infrastructure investments. It also enables the bank to add technologies and expand the deployment over time without standardising on a single hardware provider. “We are honoured to work with a forward-thinking institution like Cairo Bank that continuously seeks new ways to leverage technology,” said Firas Jadalla, Regional Director, Middle East & Africa at Genetec Inc. “By unifying systems, the bank is building a consistent operational foundation for its branch network, allowing it to respond to changing regulatory and operational requirements while retaining control over how its environment evolves.” Providing technical support Integrated Technics, the systems integrator responsible for delivering the project, led the proof of concept, system design and implementation. The company continues to provide technical support and system optimisation as the deployment expands. “The Command and Control Room gives Cairo Bank a real-time operational hub built on Security Center, bringing video surveillance, access control and intrusion detection into a single interface. This enables operators to monitor activity across the branch network, coordinate responses and make faster, more informed decisions,” said Walid Alagamy, CEO of Integrated Technics.